Written by: Chris Voss with Tahl Raz
Never Split the Difference is a riveting, indispensable handbook of negotiation principles culled and perfected from Chris Voss’s remarkable career as a hostage negotiator and later as an award-winning teacher in the world’s most prestigious business schools. From policing the rough streets of Kansas City, Missouri, to becoming the FBI’s lead international kidnapping negotiator to teaching negotiation at leading universities, Voss has tested these techniques across the full spectrum of human endeavor and proved their effectiveness. Those who have benefited from these techniques include business clients generating millions in additional profits, MBA students getting better jobs, and even parents dealing with their kids.
Never Split the Difference provides a gripping, behind-the-scenes recounting of dramatic scenarios from the gang-infested streets of Haiti to a Brooklyn bank robbery gone horribly wrong, revealing the negotiation strategies that helped Voss and his colleagues succeed where it mattered most: saving lives. As a world-class negotiator, Voss shows you how to use these skills in the workplace and in every other realm of your life.
Life is a series of negotiations: whether buying a car, getting a better raise, buying a home, renegotiating rent, or deliberating with your partner, Never Split the Difference gives you the competitive edge in any discussion.
Never Split the Difference by Chris Voss is an invaluable tool for anyone looking to improve their negotiation skills. We love when a persons extensive experience shines through in a book, and that is absolutely the case here. In the field of negotiations, he is unmatched. Drawing on decades of FBI hostage negotiation techniques, he helps readers identify things that they've likely noticed but couldn't verbalize.
What makes this book so powerful is how comprehensive it is. Not only does Voss provide a step-by-step explanation of the core principles of successful negotiations, but he also offers practical advice on handling different types of negotiations, such as those with adversaries or those involving emotional or high stakes conversations. He stresses the importance of being prepared and knowing your counterpart’s strengths and weaknesses while also offering tips on how to stay calm and remain composed during even the most heated exchanges.
Our favorite part is that the book contains plenty of real life examples from both professional and personal experiences that demonstrate each technique in action. Seeing each technique play out in small and large scale is so eye opening!
Ultimately, Never Split the Difference gives readers an invaluable set of tools and strategies that can be applied to any kind of negotiation. Whether you're trying to negotiate a salary offer from an employer or simply trying to haggle with a used car dealer, this book will provide you with all the necessary skills to come out on top every time!
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